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Simple Setup
Simple Setup Process - Just Fill Out a Couple of Forms and We Do All of the Hard Work For You!
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Built-In Workflows
Built-In Infusionsoft™ Workflows That Mimic ZenDesk Workflows!
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Custom Workflows
Unlimited Custom Workflows and Campaign Goals In Infusionsoft™ That Fully Integrate With Zendesk!
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Trigger email campaigns in Infusionsoft™ based upon ticket priority, status or other criteria you can control.
Automatically schedule sales calls for your staff via the "contact owner" field and robust Campaign Builder automation.
Apply any tag to an Infusionsoft™ contact through native Zendesk Ticket flow and automate it so that your helpdesk staff does not have to be acquainted with your tagging practices.
Change any contact record in your Infusionsoft™ account to reflect any changes made through ZenDesk, including updates, ticket changes and priority changes!
Use location, VIP status or any other flag or filter you want to automatically route tickets to smart integrations via Campaign Builder.
Self-optimize and prioritize so your most important customers go to the front of the line or get special treatment.
MyFusion Notes is a simple "plug-and-play" solution that integrates your ZenDesk and Infusionsoft™ accounts at the highest levels. This gives you and your team the ability to provide even better customer service to your customers and increase your sales.
I have been working with the integrated MyFusion Notes app from the beginning of our implementation of Infusionsoft™ and we could not be happier. The ability to streamline automation into our customer service responses has been a tremendous time saver for us and created a traceable note in each customer's account that has worked extremely well for us. I would highly recommend using MyFusion Notes for any business owner that appreciates productivity and efficiency.
- Laura Fuentes (CEO MOMables.com)
"Now that we have MyFusion Notes, our Zendesk is FINALLY talking to Infusionsoft™. This is AMAZING! Being able to trigger goals and apply tags helps tremendously!"
- Cristina Esposito (President, VitaLogics LLC)
"My support team loves the ability to see Infusionsoft™ contact data. Before, they didn't even have an accurate name. Now they have everything!"
- Diane VanAcker (Aceva.com)
"Our team uses Zendesk's Mobile Apps to manage our tickets. Most apps on the marketplace DON'T work on native Zendesk Mobile Apps. MyFusion Notes DOES. You don't miss a beat!"
- Joseph Esposito (AlignLife Franchise)
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